The “new normal” is forcing conversations among businesses struggling to operate outside the office. Articles are surfacing about totally reworking modernized office environments back to a seemingly traditional space that (unfortunately) separates us safely, removing break rooms and community amenities, and prioritizing the threat of another life-altering pandemic. Additionally, tech giants like Twitter have announced they are going “fully remote” and many others are following suit.
But here at Cloud, we’re pressing on into this new normal. In fact, a lot of it is just the old normal. We operate in a cloud-based model, implementing robust digital communication methods and accountability to bring creative solutions to our clients. We hire people that understand that they will rarely bump shoulders with someone across the country, but that we leverage technology to connect regularly and give them the opportunity to live and work wherever they choose.
So how have our norms become more apparent during this time?
The remote and work-from-home models weren’t started at Cloud, but our team has operated in a distributed workforce model since inception. Because we don’t have an office, the new normal isn’t forcing us to make complex and expensive business decisions to create the proper environments required upon a return to the office. This allows us to focus better on the work at hand, and even increase our digital tools as the market shifts, to bring a higher level of service to our clients.
Folks that once offered an in-person experience and face-to-face interaction with their clients had to adjust to asynchronous communication methods to make their businesses run. No more “meet me in my office.” Farewell to coffee shop meetings. Business lunches gone. As a modern construction management and general contracting firm, we’re experiencing in using digital tools to help our work flourish. We have always utilized email, video, Zoom recordings, documentation, and other methods to collaborate and share information with one another as well as our clients.
In the Field
Before the novel coronavirus came, we were already enforcing smaller groups on our project sites. We also strive to keep a clean and safe environment for our subcontractors and trades crossing paths with one another each day. During the height of the crisis, we launched “COVID Kits” into the field with all the tools necessary to keep our people safe. While we must now maintain a higher standard of cleanliness and safe social distancing in the new normal, Cloud has always considered safety a priority in the field.
Accountability & Results-Based Tracking
At Cloud, accountability is at the heart of what we do each day. Our leaders are equipped with the tools to track progress in place of seeing an employee “heads down” at their desk as a confirmation of diligent work. In fact, we feel that we are able to increase results this way. The new normal will force executives and business leaders to make tough decisions regarding this new form of management. As managers are rocked with the challenge of leading from afar, we have years of a steady foundation of trust and accountability as the guideposts to our work.
Keeping Resources In-House
The new normal has had a lot of financial impacts on organizations, leading to a slow down in supplying solutions to customers. Before recent events, we built a robust facilities maintenance division to become a self-performing general contractor, increasing speed, quality, safety, and overall performance for those we serve. This has allowed us to effectively control schedules and budgets, decreasing financial risks in this time of uncertainty. By supplying our projects with in-house labor, we are able to provide cost certainty to our clients when they’ve needed it most.
With all of these innovative resources in mind, we would love to be your trusted, self-performing general contractor. Are you looking to source one for your next project? Connect with us today to start the discussion.