Cloud FM is a national provider of “soup to nuts” facilities maintenance services to a broad range of retail, healthcare, and commercial clients. The company was founded on the premise of leveraging remote work and technology to increase speed, efficiency, and communication. With an in-house commercial general contracting company, we have built-in resources and trade knowledge at our fingertips to tackle any project, large or small.
We are built by a team of industry executives, professionals, and tradesmen with decades of commercial construction and facilities maintenance experience. Our primary specialities are within retail, restaurant, service station/C stores, healthcare, and commercial office real estate assets. We not only possess the unique knowledge and skill sets specific to facilities maintenance, but are equally versed in the overall constructibility of how these buildings come together. Like surgeons, we have common knowledge of the inner workings of buildings, providing unique insight to quickly diagnose and treat recurring maintenance concerns as they arise.
Our greatest strengths include:
Cloud FM’s structure provides a dedicated account manager to each client relationship who is tasked with tracking each work order to satisfactory completion with time, cost, and quality (the first time) as the central focuses and performance metrics. Our operating system tracks each assignment from the moment it is initiated through invoicing and collections. It also features a central organized dashboard, similar to a fast food order ticket, prioritized by time and the origin of each work order. Our team provides extensive oversight which provides redundancy and is an easy mechanism for escalation as the situation warrants. We are fast and cost-effective with a unique ability and culture geared towards relationship management.